Privacy & Policy

Your Privacy Matters at Rang e Raas

At Rang e Raas, we are committed to protecting your personal information and ensuring your trust every time you shop with us. As a proud Pakistani brand, we understand the importance of privacy and data security in today’s digital world. Our policy is designed to be transparent, easy to understand, and aligned with the latest standards and expectations in Pakistan’s e-commerce market.

Information We Collect

  • Personal Details: Name, address, contact number, email, and payment information when you place an order.

  • Order Information: Details about your purchases and delivery preferences.

  • Communication Preferences: Your feedback, queries, and preferences to help us serve you better.

How We Use Your Data

  • Order Fulfillment: To process, confirm, and deliver your orders efficiently.

  • Purchase Confirmation: For your security and convenience, we may use robo-calling to confirm your order before dispatch.

  • Customer Support: To respond to your queries, process returns, and provide after-sales support.

  • Personalization: To recommend products and offers tailored to your interests, while strictly protecting your privacy.

  • Legal Compliance: To comply with Pakistani laws and regulations regarding data protection and electronic transactions.

How We Protect Your Data

  • Secure Storage: Your information is stored on secure servers with advanced encryption and access controls.

  • Limited Access: Only authorized personnel can access your data for order processing and customer support.

  • No Unsolicited Communication: We strictly follow regulations to prevent spam and unsolicited messages.

  • Data Retention: We retain your data only as long as necessary for the purposes outlined above or as required by law.

Your Rights

  • Transparency: You have the right to know what information we collect and how it is used.

  • Access & Correction: You can request access to your data or ask us to correct any inaccuracies.

  • Consent: We seek your clear consent before collecting or using your personal information, and you may withdraw it at any time.

  • Opt-Out: You can opt out of marketing communications at any time.

Robo-Calling for Purchase Confirmation

To ensure your security and prevent fraudulent transactions, we may use automated calls to confirm your order details. This step is designed for your peace of mind and to guarantee that only genuine orders are processed.

Building Trust in Pakistan’s Digital Market

We know that 82% of Pakistani consumers want to understand how their data will be protected before shopping online. At Rang e Raas, we are fully committed to earning and maintaining your trust by being transparent, responsive, and responsible with your personal information.

Contact Us

If you have any questions about our privacy practices or wish to exercise your rights, please contact our customer support team. We are always here to help and ensure your experience with Rang e Raas is safe, secure, and satisfying.

Rang e Raas – Quality, Trust, and Your Privacy First.