Return Policy

Our Commitment to Hassle-Free Returns

At Rang e Raas, your satisfaction is our top priority. We proudly offer a straightforward Five-Day Return & Refund Policy to ensure your shopping experience is risk-free and enjoyable.

How Our Return Policy Works:

• You may return any item within five days of receiving your order, no questions asked.

• To be eligible for a return, items must be:

  • Unused, unwashed, and in their original condition.

  • Packed with all original tags, labels, and invoice included.

• Please note:

  • Items that have been worn, washed, altered, or damaged by the customer are not eligible for return.

  • Customized or tailored products, as well as items purchased on sale or clearance, are non-returnable.

• If you receive a defective, damaged, or incorrect item, please notify us within 24 hours of delivery to ensure a smooth resolution.

How to Initiate a Return:

• Contact our customer service team via phone or email within five days of receiving your order.

• Clearly mention your order number and reason for return.

• Send the item(s) back to us using a traceable courier service.

Refunds:

• Once your return is received and inspected, we’ll process your refund to your original payment method within 7-10 business days.

• If you paid via bank transfer or mobile wallet, the refund will be credited to the same account.

• Shipping charges are non-refundable unless the return is due to our error (defective or incorrect item).

Free Delivery:

• Enjoy free nationwide delivery on all orders above Rs. 4999.

For any questions or assistance, please contact our support team. We’re here to help!